Our Commitment to Privacy
What Information Do We Collect?
When you visit our LEAPS web site you may provide us with two types of information: (1) Personal Information, which means personal information that you knowingly choose to disclose that is collected on an individual basis; and (2) Aggregate Information, which refers to general web site use information collected on an aggregate basis as you and others browse our LEAPS web site.
1. Personal Information That You Choose to Provide
If you choose to use our product(s) or services and are licensed to do so by your district, you may need to give personal information such as name, grade, class, school, district, student identification information, number of students, etc. We reserve the right to request any additional personal information necessary to establish and maintain your account. However, we offer our products and services in compliance with FERPA by protecting the student's personal identification information from access or use by any person (including LEAPS personnel) other than you when you enter such information using your unique password. Our LEAPS website allows for encryption of the data and configuration of our operating systems in such a way that only the person using your unique password can access the data. Unless you share your unique password with another person, such student identification information and data will remain confidential.
In addition, for the purpose of providing the general information from us and our partners, if you choose to correspond further with us through email, we may retain the content of your email messages together with email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
We will retain any personal information submitted by you for fulfillment of the intended purposes for which such is collected. We will establish minimum and maximum retention periods based upon the type of information collected (i.e., sensitivity), the intended purposes and as otherwise may be legally required.
2. Aggregate Information Based on Web Site Usage
Aggregate Information is non-personally identifiable or anonymous information about you, such as pages most frequently accessed by you, time spent on a page or area of the LEAPS web site, the number of visits to the LEAPS web site by you, types of browser used by you, cookie preferences or search terms entered by you. Aggregate Information is used in a collective manner, and no single person can be identified by that compiled information (for example, the number of people who logged into the LEAPS web site in a particular day). Aggregate Information does not personally identify a specific user.
When you visit the LEAPS web site, we automatically collect Aggregate Information about your visit. We can tell the type of computer, browser, and web service that you are using. We also know the date, time, and pages that you visit. Collecting this information helps us design the LEAPS web site to enhance your experience while on our site.
Similar to other commercial web sites, our LEAPS web site utilizes a standard technology called “cookies” (see explanation below, “What are Cookies?”) and web server logs or beacons to collect information about how our LEAPS web site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our LEAPS web site, and the web sites visited by you prior to and after our LEAPS web site. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
How do we Use the Information That you Provide to Us?
Generally, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information that we collect to notify you about important changes to our LEAPS web site and new services and special offers that we think that you will find valuable. The lists are used to send you product and service offers developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers’ personal information. As a customer, you will be given the opportunity, at least once annually, to notify us of your request not to receive these offers.
What are Cookies and Web Beacons?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
A web beacon is an object that is embedded in a web page or email and is usually invisible to the user but allows checking to see if the user has viewed the page or email.
How Do We Use Information That We Collect from Cookies or Web Beacons?
We use web site browser software tools such as cookies and web server logs to gather information about our web site users’ browsing activities, in order to constantly improve our LEAPS web site and better serve our customers. This information assists us to design and arrange our LEAPS web pages in the most user-friendly manner and to continually improve our LEAPS web site to better meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our LEAPS web site as they move from one page to another. Web server logs allow us to count how many people visit our LEAPS web site and evaluate our LEAPS web site’s visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
The LEAPS web site also may use other technologies to track the specific pages viewed by visitors on this web site or to target specific content that might be of interest to you. These technologies help us to understand how visitors use the LEAPS web site. However, you will have the option to opt out (or opt in if applicable law requires) of receiving such targeted content on those pages of our LEAPS web site where this technology is used.
Do We Share The Information Provide by or Collected from You?
As a general policy, we do not share, sell or trade Personal information with third parties without your permission; however, we may provide Personal Information to third parties directly involved in the operation, performance, support and/or maintenance of the LEAPS web site and each service offered on the LEAPS web site, including our web site service providers, technical consultant, network retailers and business partners. We also may share Personal Information with third parties in limited circumstances. For example, we may release Personal Information to third parties to perform services such as hosting the LEAPS web site (and/or features available on the LEAPS web site). Such third parties are obligated to maintain the confidentiality of Personal Information and are not authorized to use Personal Information for any purpose other than providing those services or otherwise enhancing your experience on the LEAPS web site. Aggregate Information may at times be shared with our business partners and other third parties.
From time to time, we may be required to provide Personal Information or Aggregate Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law, or if we reasonably believe that you have committed unlawful acts or acts that may endanger the health or safety of another user or the general public. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves.
We also reserve the right to share, assign or transfer your Personal Information to any of our affiliates or any successor in interest to our organization by merger, reorganization, or operation of law.
1. Sharing Information with Affiliates
From time to time you may notice offers from outside companies advertised on our LEAPS web site. We take measures to select product or service providers that are responsible and afford privacy protections to their customers. However, we cannot make any representations about the practices and policies of these companies.
2. Sharing Information with Strategic Partners
We may enter into strategic marketing alliances or partnerships with third parties who may be given access to your personal information including your name, address, telephone number and email (but not other data including student identification information) for the purpose of providing you with information regarding products and services that might be of interest to you. However, in connection with strategic marketing alliances or partnerships, we will not share information regarding your social security number or other personal financial data. We are committed to proper Internet practices and full compliance with the CAN-SPAM Act of 2003 (15 U.S.C. Section 77-1 et al).
3. Notice of New Services and Changes
Occasionally, we also may use the personal information that we collect from you in order to notify you about important changes to our LEAPS web site, new services and special offers that we think that you will find valuable. As our customer, you will be given the opportunity to notify us of your request not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request at email@example.com.
How Do We Secure Information Transmissions?
We maintain commercially reasonable safeguards to ensure the security, integrity and privacy of the Personal Information provided by you. Such security safeguards are intended to be appropriate to the sensitivity of the Personal Information collected. When you send confidential and/or personal information to us on our LEAPS web site, a secure server software encrypts all information that you input before it is stored in our network servers. The information also is scrambled en route and decoded once it reaches our LEAPS web site. These security measures work to make sure that such personal information is not accessible by third parties.
Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmission of that information. For that reason, we ask that you do not send confidential information such as social security or account numbers to us through an unsecured email.
How Do We Protect Your Information?
We utilize encryption/security software to safeguard the confidentiality of personal information collected on our LEAPS website from unauthorized access or disclosure and accidental loss, alteration or destruction.
Evaluation of Information Protection Practices
Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information. We periodically test our security procedures to ensure personnel and technical compliance.
Employee Access, Training and Expectations
Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized person, processes and transaction.
How Can You Access and Correct Your Information?
We want your account (including without limitation, your Personal Information and preferences) to be accurate and complete. To update or change or correct your Personal Information, visit our account login page and log on to your own account. You can update your Personal Information after logging in to your account. You also can send your updated Personal Information by mail (or a written request for a hard-copy of your Personal Information in your account) to our Privacy Manager at the contact address listed below.
By providing information using the LEAPS web site, you warrant to us that your Personal Information is reliable for its intended uses, accurate, complete and correct, and that you will promptly notify use if such Personal Information is no longer current or correct.
Additionally, you may request to view the Personal Information collected about you through your use of the LEAPS web site by accessing your account or sending an e-mail to our Privacy Manager at the contact address below. If you send your request by email, we will send such Personal Information (or a summary thereof) for review to the email address on file for the account name in our database only. If at any time you wish to change, correct or update your Personal Information, or have it removed from our database, you also may submit a change request to our Privacy Manager by sending an email to our contact address below. Please note that it may take five business days to process your requests.
You also may request access to your Personal Information that we collect online and maintain in our database by emailing firstname.lastname@example.org.
Do We Disclose Information to Outside Parties?
What About Legally Compelled Disclosure of Information?
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the information practices employed by web sites linked to or from our web site nor the information or content contained or collected therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our LEAPS web site.
Do I have choices regarding how my Personal Information is used (opt-in & opt-out)?
We provide our customers with an easy means to provide (opt-in) and withdrawal (opt-out) consent to our use of Personal Information (such as preferences in your account or unsubscribe notices on email offers). You can opt-in to receiving emails and other materials from us and/or our affiliates or third parties. If you would like to opt in at any time, you can set your preferences by logging into your account and selecting your preferences. In particular, with respect to any Personal Information that is sensitive in nature, we will require you to “opt-in” to having such Personal Information used or shared by us. Please note that certain portions of the LEAPS web site may not be accessible to you or otherwise operate if you so elect to not opt-in or to opt-out. You also may request to opt-out of future mailings by emailing email@example.com